Privacy Policy
Privacy & Data Security Policy
At Citizen Advisory, your privacy is our priority. We are dedicated to protecting your personal information and maintaining your trust. This policy explains how we collect, use, store, and protect the data you share with us.
1. Information We Collect & How We Use It
We gather only the information necessary to provide our services — such as your name, email address, phone number, financial details, or documents you voluntarily submit.
We use this information solely to:
Evaluate your situation and provide tailored advice
Communicate with you regarding your requests or services
Improve the quality and security of our offerings
2. How We Protect Your Data
To safeguard your information, we maintain robust security measures:
Encryption: All data sent between your browser and our servers is protected with SSL encryption.
Secure Storage: Your details are kept on access-controlled servers that comply with industry security standards.
Restricted Access: Only authorized staff who require the data to perform their duties may view your information.
3. Sharing Information with Third Parties
We do not sell, rent, or trade your personal information.
We may share data only with trusted partners who help us deliver our services — and only when they agree to maintain strict confidentiality and security standards.
4. Data Retention
We retain your personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law. When it is no longer necessary, we securely delete or anonymize it.
5. Your Rights
You have the right to:
Request access to the personal data we hold about you
Correct inaccuracies in your information
Ask us to delete your data where legally permissible
To exercise these rights or to ask questions about this policy, please contact us at: info@citizen-advisory.com